Please contact us for support:

The Australian Science Innovations (ASI) office will be open from 7 am to 6 pm AEST, Monday to Friday during the competition/exam periods.

Please contact us on 02 6125 6228, or email us on asi@asi.edu.au

To assist us with trouble shooting issues, if you are able to, please send a screenshot or photo of any errors you are experiencing.

Please note: In 2026, our Junior Science Olympiad and Australian Science Olympiad Exams will be delivered on the same trusted platform that we use for the Big Science Competition – an integrated platform we have successfully utilised for more than ten years. We now have an updated ASI Technology Profile, and soon will have the ASI Administration & Troubleshooting Guide, that covers all three.

View and download the 2026 ASI Technology Profile for information and instructions.

Check your devices before the competition

1. Check your IT against our Technology Profile, and provide the document to your school’s IT team.
2. Whitelist emails from asi@asi.edu.au with your school’s IT team.
3. Complete the readiness test to ensure the competition works well on your school’s devices.

Stay tuned for the 2026 Administration & Troubleshooting Guide. Coming soon.

Registered teachers will be emailed guides and instructions ahead of the competition.

Please contact asi@asi.edu.au if you have not received the email in the week before the competition dates.